Digital recording solutions company NICE Systems (Nasdaq: NICE; TASE: NICE) of Ra'anana has announced that the Police Department for the City of San Jose in California will implement NICE Inform and other NICE solutions to enhance handling of critical calls at its communications center. The center handles approximately one million emergency and non-emergency calls each year. All of those calls, and the Department’s radio communications, will be captured, retained, reviewed and analyzed using NICE solutions.
The value of the order was not disclosed.
San Jose’s records custodians receive dozens of evidence reproduction requests a day from District Attorneys and other interested parties. The NICE Inform multimedia incident information management solution will enable the San Jose Police Department to seamlessly reconstruct incidents from emergency calls, dispatch and radio recordings, and other multimedia information. The reconstructions can then be securely organized and stored in electronic incident folders for future reference.
“NICE is proud to announce its new relationship with the City of San Jose Police Department,” said Chris Wooten, president of the Security Division in NICE Americas. “The NICE solutions will help the San Jose Police Department enhance their incident investigations, evidence reproductions and quality assurance processes to help improve safety and security for the citizens of San Jose.”
Published by Globes [online], Israel business news - www.globes.co.il - on May 14, 2009
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