Call center software co e-Glue raises $4m

Cedar Fund and Giza Venture Capital.invested in the company's first institutional financing round.

Start-up e-Glue Software Technologies Inc. today announced the completion of a $4 million funding round.

Giza Venture Capital joins the Cedar Fund in e-Glue's first institutional investment round. Earlier Angel investors in e-Glue include software business veterans Shimon Alon and Ron Zuckerman, Kibbutz Ein-Shemer and Kibbutz Ma'agan Michael.

The company is headquartered in Hoboken, New Jersey with R&D facilities in Israel.

E-Glue is a provider of automation solutions that improve inbound and outbound call center performance. E-Glue’s flagship product, Guideline, is a cross-platform software solution that provides real-time guidance for call center agents. The product enhances agents' selling capabilities by proactively displaying context-specific information, gathered from different systems and applications and filtered through an analysis engine. This allows agents to provide temporally and personally customized offerings to callers.

E-Glue CEO Omer Geva said, “This financing round will enable e-Glue to leverage the advantages of its offering and establish ourselves as the market leaders in the real-time analytic CRM market”

Published by Globes [online], Israel business news - www.globes.co.il - on Sunday, February 06, 2005

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